Refund & Cancellation Policy

1. Scope

This policy applies to workshops, courses, digital subscriptions and other paid services offered under the AIIH (“AI Inside Human”) brand. The price and billing arrangement shown at the time of purchase form part of this policy.

2. Free registrations

No payment or refund applies to a workshop expressly offered as free. If you cannot attend, you may ask us to remove your registration or stop event communications by contacting us.

3. Subscription terms

Billing cycle

If a subscription is offered, it will be billed in advance on the recurring monthly or annual cycle selected at checkout.

Auto-renewal

Where checkout clearly identifies a plan as auto-renewing, it will renew at the end of each billing cycle unless cancelled before the renewal date. We will disclose recurring billing before purchase.

4. Cancellation

How to cancel

You may request cancellation by emailing info@aiinsidehuman.in from the email address used for purchase. Include the purchaser name and transaction reference, but never email a card number, UPI PIN, password or OTP.

Effect of cancellation

For a recurring subscription, cancellation prevents the next renewal. Unless the applicable purchase terms state otherwise, access remains active until the end of the already-paid billing period.

5. Refund policy

Seven-day money-back request

A new customer may request a refund within seven calendar days of the initial purchase of an eligible digital subscription or course. This applies only to the first billing cycle and may be refused where the relevant digital service has been substantially consumed, downloaded, attended or completed, to the extent permitted by applicable law.

No partial-period refunds

After the seven-day period, we generally do not provide refunds or credits for partial billing periods, unused time, missed sessions, or voluntary upgrades and downgrades, unless required by law or expressly stated at checkout.

Duplicate or incorrect charges

If a verified technical error causes a duplicate or incorrect charge, we will reverse or refund the affected amount. Please contact us with the transaction reference and payment date.

6. Event cancellation or rescheduling

If AIIH cancels a paid live event and does not provide a reasonable replacement date or equivalent access, affected customers may choose a refund of the event fee. If an event is rescheduled, we will provide the updated details and any available options by email or phone.

7. Refund processing

Approved refunds are returned through the original payment method where possible. Bank or payment-provider processing times may apply. We may request information reasonably necessary to verify the transaction and prevent fraud.

8. Price changes

We may change prices for future billing periods or new purchases. For an auto-renewing subscription, material price changes will take effect after notice using the contact information available to us, subject to applicable law.

9. Contact us

For cancellation or refund enquiries, contact AIIH:

Email: info@aiinsidehuman.in
Phone: +91 98701 29829